Rapid Response, Agile Deployment
AI Integration, Results Delivered■
DAWNE IT Solutions delivers the agility and endurance your organization needs to navigate today's complex technology landscape. We accelerate your mission through cloud migration, AI strategy implementation, and CRM solutions that keep pace with rapidly evolving government compliance requirements and business demands. Our team combines the precision of experienced government contractors with the agility of commercial innovators, ensuring you maintain speed without sacrificing security. Whether you're a federal agency requiring NIST compliant solutions or a growing business, we provide the strategic endurance and technical agility to power through challenges and reach your destination faster.
[ About ]■
Founded in Washington, DC, DAWNE IT Solutions brings a unique dual perspective to government and commercial IT consulting. As both former government contractors and technology sales consultants, we understand the challenges from every angle. Our team has successfully delivered secure, scalable solutions for federal agencies, state and local governments, and growing businesses across diverse industries. We specialize in navigating the complex intersection of cutting-edge innovation and strict compliance requirements, ensuring your organization maintains the speed and agility needed to succeed.
Area: Data Analytics & AI
Sector: Enterprise & Federal
Focus: AI Transformation
Fractional Chief AI Officer
Many small and medium-sized organizations need executive-level AI leadership but cannot justify the cost or workload of a full-time Chief Artificial Intelligence Officer. Our fractional CAIO services provide access to experienced AI executive leadership on a part-time basis, delivering strategic vision and implementation oversight that accelerates AI adoption while ensuring responsible, effective deployment.
As your fractional CAIO, we provide strategic AI leadership that guides organizational AI initiatives from conception through implementation and optimization. This includes developing comprehensive AI strategies that align with business objectives, establishing AI governance frameworks that ensure responsible implementation, and building organizational AI capabilities through training and process development.
Our fractional CAIO services include leading cross-functional AI initiatives that involve multiple departments and stakeholder groups, ensuring AI implementations support broader organizational objectives while maintaining operational efficiency. We establish AI Communities of Practice within organizations that foster collaboration, knowledge sharing, and continuous learning about AI capabilities and applications.
AI innovation management represents a key component of fractional CAIO services, where we design and operate secure environments for prototyping AI solutions before full-scale implementation. These innovation sandboxes enable organizations to experiment with AI technologies while maintaining security and compliance standards, reducing risk while accelerating learning and development.
Area: Data Analytics & AI
Sector: Enterprise & Federal
Focus: Process Automation
Revolutionary AI Agent Coordination
Our latest innovation in artificial intelligence involves AI agent gateways that coordinate multiple AI tools and services to create comprehensive automation solutions that address complex business processes requiring multiple types of AI capabilities. These gateways serve as intelligent orchestrators that route tasks to appropriate AI agents, manage workflow coordination between different AI systems, and provide unified interfaces for sophisticated AI-powered business processes.
AI agent coordination enables organizations to leverage multiple specialized AI tools working together seamlessly rather than implementing isolated solutions that don’t communicate effectively or share insights. Our coordination platforms manage customer service systems where chatbots handle routine inquiries while escalating complex issues to human agents with complete context and history, automated data processing workflows that trigger business processes based on intelligent analysis, and document processing systems that route information to appropriate business applications automatically.
Agentic workflows represent the next evolution of business process automation, where AI agents make intelligent decisions about process flow, exception handling, and optimization based on real-time conditions and historical patterns. These workflows adapt to changing business requirements while continuously optimizing performance based on outcomes and feedback, often identifying process improvements that human operators might miss while maintaining consistency and accuracy.
Area: Data Analytics & AI
Sector: Federal & Commercial
Focus: Data Democratization
Self-Service Analytics and User Empowerment
While comprehensive analytics require expert implementation and ongoing management, long-term success depends on empowering business users to explore data and generate insights independently without requiring technical expertise for routine analytical tasks. Our self-service analytics solutions provide user-friendly interfaces and comprehensive training that enable business teams to answer questions and explore opportunities autonomously.
Training and enablement services ensure team members can effectively leverage analytics tools to support daily decision-making and strategic planning activities. We provide role-specific training that addresses different analytical needs and skill levels while building organizational analytical capabilities that improve over time through experience and continued learning.
Documentation and support services provide ongoing resources that help users maximize value from analytics investments while maintaining data accuracy and consistency across the organization. Our support approach combines comprehensive documentation with responsive assistance to ensure analytics initiatives continue delivering value as business needs evolve and expand.
Featured Services
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Our Founder
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Kimberly Kight
Kimberly Kight brings over 25 years of specialized expertise in cloud architecture, contact center solutions, CRM implementation, and AI strategy across government, nonprofit, and private sector clients. As a former government contractor, she has designed and deployed complex technical solutions for major federal agencies including Veterans Affairs, Department of Transportation, Department of Energy, National Institutes of Health, and ARPA-H.
Her diverse experience spans multiple sectors, including work with law firms and education organizations, giving her a comprehensive understanding of how technology and AI can transform operations across different industries. This breadth of experience, combined with her unique background on both sides of government contracting, provides unparalleled insight into the challenges and opportunities facing organizations of all sizes.
Kimberly has consistently delivered AI-powered solutions that meet stringent regulatory requirements including NIST, FedRAMP,and FISMA compliance while addressing the practical needs of small businesses and nonprofits. Her approach focuses on human-centered AI design, ensuring technology enhances rather than replaces human capabilities.
Under her leadership, DAWNE IT Solutions specializes in secure, scalable technology solutions for government agencies, small to mid-sized businesses, and nonprofit organizations. Her expertise encompasses AI strategy, cybersecurity, cloud migration, and CRM systems, with a focus on translating complex technical concepts into practical solutions that drive real business value.
Kimberly's vision combines deep technical knowledge with strategic business acumen, helping organizations across all sectors navigate digital transformation and AI adoption while maintaining the highest standards of security and operational efficiency.
[ TESTIMONIALS ]"Working with Kim and her team at DAWNE IT Solutions was transformative for our organization. We came to them struggling with outdated systems and security concerns that were hampering our ability to serve our clients effectively. Kim didn't just implement a solution; she took the time to understand our unique challenges and designed a comprehensive approach that addressed both our immediate needs and long term goals."
[ FAQ ]Common Questions
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We work with federal, state, and local government agencies, small to mid-sized businesses, nonprofits, law firms, and educational organizations. Our expertise spans across sectors, with specialized knowledge in government compliance and commercial business needs.
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Our unique combination of government contracting experience and private sector expertise gives us unparalleled insight into both worlds. We understand regulatory requirements like NIST, FedRAMP, and FISMA while delivering practical solutions that drive real business value.
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Currently, we focus on serving clients in the DMV (DC, Maryland, Virginia) region to ensure we can provide the highest level of personalized service and support.
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We believe in human-centered AI design that enhances rather than replaces human capabilities. Our AI strategies focus on practical applications that improve efficiency, decision-making, and operational outcomes while maintaining security and compliance.
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Our engagements vary based on project scope. Typical comprehensive projects last around 2 years, while smaller implementations may take 6 months. We tailor our approach to meet your specific timeline and budget requirements.
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We have deep expertise in NIST, FedRAMP, SOC 2, FISMA, HIPAA, and PCI compliance frameworks, particularly for government and regulated industries.
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We most commonly implement HubSpot, Salesforce, Zendesk, and Oracle Service Cloud, though we work with various platforms based on your specific needs and existing infrastructure.
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Yes, we offer comprehensive support packages including help desk services, system maintenance, user training, and strategic consulting to ensure your technology continues to deliver value.
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We are certified and experienced with AWS, Azure, Google Cloud, and Oracle Cloud platforms, helping you choose and migrate to the best solution for your organization.
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We provide clear communication, detailed project planning, regular status updates, and a focus on understanding your unique business needs before proposing solutions.
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We provide comprehensive training in data and AI literacy, cybersecurity awareness, practical AI applications, and strategic communication. Our GEAMP program specifically serves government employees with AI mastery training.
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All our solutions are designed with security-first principles. We have extensive experience with classified environments and ensure all implementations meet or exceed required security standards and compliance frameworks.
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Our projects typically range from $500K for smaller implementations to $2M annually for comprehensive engagements. We provide detailed proposals with transparent pricing based on your specific requirements.
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We work collaboratively with your existing IT staff, providing expertise and support to enhance their capabilities. Our goal is to empower your team with better tools, processes, and knowledge.
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We can typically begin discovery and planning within 1-2 weeks of contract signing. Implementation timelines depend on project complexity, but we pride ourselves on responsive service and efficient project initiation.
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